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Committed to Our Customers

At TouchPoint Medical, we are committed to the highest levels of legal and ethical conduct. We recognize and appreciate each other for our contributions. Our leadership team exhibits these commitments through unquestionable integrity and professionalism in their interaction with our internal teams as well as our customers.

Meet Our Team

  • Jessi Cravens
    Jessi Cravens
    Operations Manager

    Jessi joined TouchPoint Healthcare in 2017 with over 15 years of industry, operations, and supply chain experience and currently serves as our Operations Manager. Jessi also served as project manager during the construction of our global headquarters and takes great pride in running the operations in this state-of-the-art facility she helped to design.

  • Cris Daugbjerg
    Cris Daugbjerg
    General Manager

    Cris has been a respected executive in the medical device industry for over 25 years, developing multiple best-in-class medical device products and solutions. He joined TouchPoint Healthcare in 2021 and has had a big impact on driving our sales and marketing teams to next level and is currently leading the integration of ICW

  • Jean-Paul Deeb
    Jean-Paul Deeb
    New Product Development Mgr.

    A valued member of our engineering team since 2018, JP Deeb was promoted to New Product Development Manager in August 2020. He has been instrumental in leading key projects such as Harmony, our new medDispense line, and our workFLO carts. JP has a wealth of knowledge and is committed to developing new products to add to our top-line growth.

  • Andrew Hicks
    Andrew Hicks
    Sales Manager

    One of the founders of the medDispense product in 1998, Andy is  still passionate about providing affordable medication dispensing machines to hospitals 20 years later. He currently serves as the Sales Manager for our Medication Management product line and leads sales teams in North/South America, Asia and Australia.

  • Dan Hottinger
    Dan Hottinger
    Customer Service Manager

    Dan originally joined our sister company, Southco, in 2001 as a customer service representative. During his tenure, he also served as Customer Service Supervisor for Southco Marine and a Key Account Manager in Sales. Dan joined TouchPoint Healthcare in 2018 and now leads our customer service team for both TPM and iTD products

  • Christina Kane
    Christina Kane
    Executive Assistant/ HRD Representative

    Christina has been providing administrative support to the Leadership Team since joining the company in 2018. She has also been instrumental in organizing our global and regional sales meetings and other company events. Having discovered a passion for HR, she recently obtained her SHRM certification & hopes to take on additional HR responsibilities.

  • Michelle Keyser
    Michelle Keyser
    Marketing Manager

    Prior to officially joining TouchPoint Healthcare in January, Michelle led our marketing efforts through Directive Group, a leading digital marketing consulting firm. Michelle has been instrumental in establishing a strong presence for the company on social media by posting relevant, brand-building content. Michelle also coordinates tradeshows and other industry events for the business.

  • David Mikulak
    David Mikulak
    Director of Sales, Point of Care

    Dave is a highly respected sales executive in the medical device industry with over 20 years of experience. He spent most of his career with GCX Corporation in various capacities and was instrumental in leading successful sales teams throughout the U.S. and Canada. Additionally, Dave has a proven record of facilitating long-term business relationships with both customers and industry leaders. 

  • Bill Miller
    Bill Miller
    Sales Manager

    Bill is the iTD Sales Manager for TouchPoint Healthcare and leads our North American Sales Team. He is a big proponent of relationship building and enjoys working closely with our customers. Prior to joining us in 2011, Bill spent 17 years working for a global semiconductor manufacturing company where he held roles in Operations, Customer Support, Sales and IT.

  • Bob Moore
    Bob Moore
    Director, Global Technology Services

    Bob began his career with TouchPoint in 2016 as Director of Software Engineering. He has since taken on the responsibility for our global services group consisting of tech support, installation and field services. He oversees our global technology groups with offices in China, Romania, Belgium, Norway and the United States.

  • Quintin Potgieter
    Quintin Potgieter
    VP TPH EMEA, MD iTD Global

    Quintin joined TouchPoint, Inc. in 2008 and has led the Finance teams for Southco & TPM Europe. Since 2018, he has been leading iTD globally as Managing Director, where he has driven year-over-year double-digit growth and developed a strong leadership team. In 2021, Quintin assumed responsibility for both iTD and TouchPoint Medical Europe.

  • Lisa Queeno
    Lisa Queeno
    Senior Human Resources Manager

    TouchPoint Healthcare’s newest leader, Lisa, joins the company with over 15 years of experience in Human Resources. She will be instrumental in supporting strategic business initiatives to sustain and engage our ever-growing workforce. Lisa is accredited by both the Society of Human Resources Management and the HR Certification Institute.

  • Jim Shallow
    Jim Shallow
    Finance Director

    Prior to joining TouchPoint Healthcare as Finance Director in 2019, Jim spent more than a decade with Southco and TouchPoint Inc. in various roles within finance and corporate strategy. Jim’s strong financial background and history of leading profitable growth make him a tremendous asset to the company.

  • Pascal Testeil
    Pascal Testeil
    President

    Since joining our sister company, Southco, over 27 years ago, Pascal has held various leadership positions in both the US and Europe and was named President of TouchPoint Healthcare in 2018. His passion for the industry and his effective leadership have led the way in establishing the company as a significant presence in the healthcare field

  • Alec Webb
    Alec Webb
    Engineering Manager

    Alec is TouchPoint Healthcare's Engineering Manager and leads a team of talented engineers responsible for new product development, custom component design, and sustaining engineering efforts.  Alec’s 40-year career includes experience in several industries leading both design and manufacturing. He currently focuses on designing medical mobility and oversees engineering for both TPM & iTD products.

About TouchPoint Medical

Customer-driven solutions that advance healthcare professionals’ delivery of care.

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