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Service First

Our relationship with you and your team doesn’t end with the sale.

Think of us as a valuable partner, guiding you through deployment, maintenance, and beyond.


With a Service First Mindset, TouchPoint Medical
Takes Your Service Beyond the Sale.

During your clinical site survey, we send an on-site success manager to your facility to do an audit of exactly what you need, how it will be used, and where it fits. This helps ensure that the technology is positioned to facilitate patient care, not get in the way of it.

Product trails make sure that the solutions you selected allow overworked users to work comfortably and without undue physical strain.


With a Service First Mindset, TouchPoint Medical
Takes Your Service Beyond the Sale.

Customized installation to meet the needs of your staff, facility, and most importantly, your patients with the least amount of downtime possible. This also gives you expert help on projects you aren’t staffed to handle.

Live and local customer service and technical support teams provide personalized service, attention to detail, and proper urgency when addressing your concerns. We help you to maximize uptime while relieving IT staff from constant repairs and tickets.

Ongoing fleet maintenance options that actively monitor and manage the technology through its lifecycle, so you get more use out of the solutions and only replace what you need to.

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With a Service First Mindset,
TouchPoint Medical
Takes Your Service Beyond the Sale.


We’re here to help. Contact us today for a virtual demo or to discuss how our solutions fit into your facility.

TouchPoint Medical is committed to developing customer-driven solutions to advance healthcare professionals’ delivery of care. Tell us about your needs and let us develop a solution that contributes to better patient outcomes, improves staff satisfaction and increases your facilities access to the community it serves.

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Let us help you build the best environment for your healthcare facility. Lean on us to recommend the right technology in the right place to improve patient outcomes and expand your patient base.


Contact Us for Free Solution Consultations and Product Demos

TouchPoint Medical provides expertise in delivering custom healthcare solutions to meet your needs. Contact us today for a product demo and professional consultation on our solutions.

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You are invited to visit our corporate headquarters and manufacturing facilities in Florida, USA. Explore our manufacturing process and view our full product line on-site.