Service & Support Articles

7 Tips on How to Maximize the Lifespan of Your Healthcare IT Investments

Maximize your healthcare IT investment with proactive maintenance, proper handling, and staff training to ensure long-term performance and reliability. read more

Why Onshoring Is the Smart Long-Term Strategy for Medical Equipment Manufacturers

Onshoring empowers medical equipment manufacturers to reduce risk, improve responsiveness, and ensure reliable supply chain performance in today’s volatile global landscape. read more

MedTech Refresh: 5 Critical Considerations for Clinical Engineers

Clinical engineers must prioritize integration, usability, safety, compliance, and cost-effectiveness when evaluating and implementing new medical technologies to ensure successful medtech refreshes. read more

The Importance of Reliable Installation Services for Healthcare Facilities

Explore the vital role of professional installation in ensuring the efficiency and functionality of healthcare facilities. read more

Keeping Your Medical Carts Rolling: Tips to Extend Fleet Life

Medical carts are the workhorses of any healthcare facility. They carry vital supplies and equipment and allow staff to deliver care efficiently. But like any workhorse, medical carts need proper care to function optimally and last for years. Here are some tips to extend the life of your medical cart fleet. read more

Untangling the Benefits: Why Cable Management Matters in Patient Rooms

Hospitals are a whirlwind of activity, with dedicated staff constantly on the move to provide exceptional care. But amidst the vital medical equipment and hurried footsteps, a seemingly minor detail can pose a significant threat: cable clutter. Unorganized cables in patient rooms aren't just an eyesore; they can have a real impact on patient safety, staff efficiency, and the overall healthcare environment. read more

Preventive Fleet Maintenance Solutions for Hospitals and Healthcare Systems: A Case Study

The following case study centers around a California-based hospital where the implementation of a more robust preventive maintenance (PM) schedule by TouchPoint Medical significantly improved operational efficiency, reduced IT helpdesk tickets, and enhanced patient care. read more

5 Key Benefits of Outsourcing Medical Equipment Services in Healthcare Facilities

By leveraging external expertise and resources, healthcare facilities can effectively manage their equipment maintenance needs while maximizing efficiency and minimizing costs. read more

The Crucial Role of 24/7 Technical Support in Ensuring Smooth Operations at Long-Term Care Centers

In the fast-paced and dynamic environment of long-term care centers, ensuring the seamless operation of medical carts, mounts and dispensing systems is essential to providing quality care for residents. One key element in achieving this goal is the implementation of 24/7 technical support. read more